Do you have experience engineering solutions using Citrix Unified Workspace?
Do you enjoy working with customers to understand their needs?
Do you have experience working within a technical team to implement Enterprise wide applications and support?
As a Citrix Infrastructure Engineer, you will provide support to the team working in Citrix Unified Workspace to develop and troubleshoot solutions for customers. You will assist customer intake discussions and validate technical solutions based on best practices architectures.
Come be a part of the transformation and modernization of IT systems at a cabinet-level agency. We are an established consulting firm with a newly awarded $100M prime contract – so there is plenty of (stable!) growth opportunity for you.
We’re a highly functional team of independent-minded, entrepreneurial consultants who have built our reputation as a trusted IT partner. We’re looking for people who have a growth mindset and who are ready to bring new ideas and thinking to our clients’ objectives. Still you? Read on…
Position summary: Hill Associates Corporation (Hill) is seeking a Citrix Infrastructure Engineer to join our team supporting the Office of the Chief Information Officer (OCIO) in a large Washington, D.C. Cabinet-level Federal agency. Interface requirements include, but are not limited to, customer liaisons, business operations staff, technical staff, vendors, Contracting Officer’s Representatives (CORs), and client leadership (CXOs). The position will focus on developing technical solutions using Citrix products and services.
This role will require Citrix Virtual Desktop Infrastructure (VDI) as well as Mobile Device Management (MDM) and Netscaler expertise. The Citrix Infrastructure Engineer will have experience in a consultant role and be able to build relationships with customers and team members. You will have experience building, deploying, managing, and monitoring services with Citrix and other technologies. You will also need to integrate tools and services for all areas of enterprise engineering, such as data and networks.
This position requires on-site work at the agency location in Washington, D.C. with minimal travel outside the metropolitan area. Telework in accordance with client schedules is also possible.
The Citrix Infrastructure Engineer will have direct responsibility for developing solutions. Below are the initial areas of focus:
Citrix Architecture and Application Design
The Citrix Infrastructure Engineer will develop detailed architectures and application designs based on the client requirements. These will detail the application design, system performance and user interfaces / experiences necessary to provide a solution that meets customer expectations.
Citrix Implementation, Management, and Monitoring
The Citrix Infrastructure Engineer will develop plans for the solution, as well as operations and maintenance plans to proactively manage and monitor the solution. You will work closely with I&O, application, cybersecurity, and other relevant stakeholders to develop comprehensive plans to deploy solutions for business and technical customers.
Ad Hoc Reporting – The position will respond to client requests, such as Issues and Action items, weekly activity reporting, and other stakeholder reporting. Other activities include the development of cloud documentation and cross training of stakeholders.
Experience working with Citrix Virtual Desktop Infrastructure (VDI).
Experience working with Citrix Mobile Device Management (MDM).
Demonstrated experience with virtualization (VMware), network infrastructures, virtual storage, software-defined networks, physical data storage and disaster recovery technologies.
Understanding of network, data, identity, and services in the cloud, and how they all integrate.
Experience with various SDLC methodologies (e.g., waterfall, agile).
Demonstrated analytical, research, and quantitative abilities.
Critical and creative thinker with strong attention to detail.
Ability to work in complex technical situations with varying degrees of ambiguity and change.
Solid proficiency in Microsoft Excel, PowerPoint, and Visio, with demonstrated use of these tools to model technical architectures and processes.
Solid written and oral communication skills.
Bachelor’s Degree in computer science, engineering, mathematics, or relevant field of study.
Experience with one or more programming languages such as Java, Node.js, PHP, Python, or Ruby on Rails.
Experience deploying and managing Microsoft Intune, a cloud-based service that focuses on mobile device management (MDM) and mobile application management (MAM)
Good understanding of IT service management or IT operations management like ITIL-based processes and practices: change management, configuration management, incident management, asset deployment, and problem resolution.
Direct or indirect Federal Government experience.
MBI Security Clearance or ability to obtain a higher-level clearance.
Familiarity with Federal Government procurement processes and practices.
Familiarity with Federal Government Program Management Offices.
Hill Associates is an affirmative action and equal opportunity employer. Employment decisions will be made without regard to race, color, religion, sex, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or other characteristics protected by law.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Hill Associates Recruiting Team at 202-656-6505 or via email at firstname.lastname@example.org. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
What We Can Offer You:
Hill Associates offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.